Case Study: Fortune 50 Retailer achieves 8.2% sales lift with Focal Systems

Precise Inventory Management through Continuous Automated Tracking of Out-of-Stocks

Fortune 50 Retailer worked with Focal Systems to tackle a major brick-and-mortar inventory challenge: out-of-stocks were hurting shopper experience, driving lost sales, and sending customers to competitors. The company piloted Focal’s Automated OOS Tracking and Stocker Action Tool across several big box stores to better measure and manage shelf availability using existing labor.

Focal Systems implemented continuous automated out-of-stock detection plus a replenishment task tool for store associates, helping the retailer identify and act on shelf gaps faster. The pilot cut out-of-stock hours by 30%, reduced daily OOS occurrences by 41%, and delivered an average 8.2% sales lift across stores, with a reported incremental EBITDA impact of $138,031 per store per month.