Case Study: VIP Community Services saves $40,000 a year with FMX

VIP Community Services saves $40,000 a year with FMX

VIP Community Services, a non-profit organization providing integrated health and housing services, faced challenges with its previous cumbersome maintenance management system. The system was difficult for staff to use, leading to a decrease in work order submissions and requiring excessive training. This created a need for a new solution, which they found with vendor FMX.

FMX implemented its facility management solution, which featured an intuitive, easy-to-use interface that required minimal training. The system allowed for the creation of unique user types to route tickets directly to the appropriate departments. As a result, VIP Community Services saved $40,000 per year in reallocated labor costs, decreased work order resolution time by 90%, and reduced overdue requests by 88%.

VIP Community Services