Case Study: Saginaw County achieves faster work order and invoice processing with FMX

Saginaw County cuts invoice creation time by 97% with FMX

Saginaw County's Maintenance Department faced significant challenges managing maintenance requests across its 13 county buildings. The department relied on inefficient paper and email-based work order systems, which made requests impossible to track, resulted in completion times of up to seven months, and created major difficulties in retrieving historical data and creating interdepartmental invoices. This led them to seek a better solution, which they found with the vendor FMX.

By implementing FMX's maintenance management solution, the department streamlined its entire process. The cloud-based system provided an easy-to-use interface and mobile access, allowing the team to receive and address requests in real-time. As a result, FMX helped Saginaw County achieve an 80% reduction in work order response time and a 97% reduction in invoice creation time. The dramatic time savings have allowed the maintenance team to take on special projects and focus on long-awaited renovations.

Saginaw County