Case Study: COMTEX (Central Ohio Medical Textiles) achieves organized, efficient maintenance and improved equipment tracking with FMX

Modern Processing Plant Gets Organized with FMX

COMTEX, a not-for-profit laundry and linen services provider in Columbus, Ohio, operates a state-of-the-art processing plant with about 250 employees serving local healthcare facilities. Before FMX, the plant struggled with a cumbersome, overly detailed maintenance system: work orders were often requested by word-of-mouth or email and were missed or delayed, planned maintenance wasn’t tracked, record-keeping and cost tracking were spotty, and not all staff were computer savvy.

Implementing FMX was fast and simple, and its familiar calendar interface made the system easy for even less tech‑savvy staff to use. The cloud-based platform centralized and organized work requests so orders are completed promptly, enabled remote access to work orders, improved record-keeping for planned maintenance and equipment costs, and provided reliable support when needed.

COMTEX (Central Ohio Medical Textiles)

Eric Grimsley

Lead Maintenance Technician