Case Study: Ultradent achieves 20 hours/week time savings and 50% faster work order resolution with FMX

Large manufacturing company uses FMX to implement a preventive maintenance plan

Ultradent, a global dental manufacturing company with more than 30 years of growth and vertically integrated capabilities, was operating a reactive, paper-based facilities program where the loudest requesters got priority. With no visibility into resources, no equipment inventory, and no preventive maintenance plan, Facilities Manager Eric Turnbow set out to find an accessible CMMS that the whole team could use and that would allow them to inventory assets and implement PM.

After evaluating five systems, Ultradent chose FMX for its modern, easy-to-use interface. The team now uses iPads to track work orders and preventive maintenance across 1,000+ assets, saving Eric about 20 hours per week and reducing work order response and resolution times by 50%; they are also rolling out lifecycle cost analysis and improved budgeting, supported by FMX’s responsive customer service.

Ultradent

Eric Turnbow

Facilities Manager