Case Study: Hampton Park Baptist Church reduces work order response time to under one day with FMX

Hampton Park Baptist Church and Christian School Leverages FMX to Reduce Work Order Response Time

Hampton Park Baptist Church and Christian School in Greenville, SC serves a 1,000‑member congregation and more than 400 students. Their facilities team struggled with a cumbersome homegrown spreadsheet system—staff frequently submitted requests by text, email, or word of mouth, which led to missed or mis‑prioritized work orders and slow response times.

After adopting FMX’s user‑friendly, mobile work order and asset‑tracking system, the church streamlined communication, simplified event setup, and gained reporting to justify additional staffing. As a result, response time fell from 3–5 days to under one day, staff no longer need to be chased down, and the facilities manager can begin renovation projects months earlier.

Hampton Park Baptist Church

Glenn Fitzgerald

Facilities Manager