Case Study: Christ the Redeemer Catholic Church achieves 75% reduction in staffing complaints with FMX

Expanding Catholic Church Solves Work Order and Staffing Difficulties with FMX

Christ the Redeemer Catholic Church, founded in 1984 and serving more than 7,000 families across 80+ ministries, struggled with a paper-based work-order system that lost requests, provided no location or timestamp tracking, hid completed steps, and forced last-minute submissions—creating workflow bottlenecks and staffing strain across its offices, school, sanctuary, and community spaces.

After implementing FMX the maintenance team receives real-time notifications, can view and update requests on any device, and manages maintenance and scheduling from a single calendar view. The result: clear visibility for the whole organization, a 75% drop in staffing complaints, and a reduction in daily planning time from 15–20 minutes to seconds—allowing the church to avoid hiring additional staff.

Christ the Redeemer Catholic Church

DCN. Kerry Bourque

Parish Administrator