Case Study: Fairfield County achieves prolonged equipment life and streamlined maintenance with FMX

County in Ohio Prolongs the Life of Their Equipment with FMX

Fairfield County’s Facilities Operations Department, which maintains 24 public buildings in Ohio (including the courthouse, sheriff’s office, and dog shelter), was struggling with a disjointed maintenance process: no scheduling for conference rooms and vehicles, work orders lost across emails/calls/faxes, a failing fax-based workflow, and no system for tracking historical maintenance metrics like response or resolution times.

Implementing FMX consolidated requests and records into one user-friendly platform, added Planned Maintenance scheduling for boilers, filters and elevators, and gave mobile access to daily assignments. The result: longer asset lifecycles, optimized technician routing and measurable time and cost savings, easier reporting to justify funding, and faster, more accountable operations.

Fairfield County

Dennis Keller

Facility Manager