Case Study: City of Upper Arlington improves facility maintenance and communication with FMX

City of Upper Arlington improves facility management for 36,010 residents with FMX

The City of Upper Arlington, a municipality in Ohio, faced significant challenges managing maintenance across its diverse facilities due to a reliance on an inefficient email system. This led to communication silos, critical data gaps, and costly equipment failures. To organize their data, streamline communication, and prepare for the opening of a new community center, the city turned to FMX for a facility management solution.

By implementing FMX, the city centralized all facility and maintenance information into a single, user-friendly platform. This streamlined the work order request process and provided clear task visibility for maintenance teams. As a result, FMX dramatically increased internal trust and operational efficiency, providing peace of mind that tasks are no longer missed. The data captured by FMX will also be crucial for future data-driven decision-making and capital budget planning.

City of Upper Arlington