Case Study: Christ the Redeemer Catholic Church reduces staffing complaints with FMX

Christ the Redeemer Catholic Church cuts staff complaints by 75% with FMX

Christ the Redeemer Catholic Church, a large and expanding parish, faced significant challenges with its outdated carbon copy paper work-order system. The process was inefficient, leading to misplaced orders, an inability to track task progress or prioritize effectively, and last-minute requests that strained staff. To solve these facilities management difficulties, the church partnered with vendor FMX.

By implementing FMX's solution, the church's maintenance team gained the ability to receive, view, and update work orders in real-time from any device. This provided clear visibility into daily schedules and request statuses for the entire organization. The results were substantial, including a 75% decrease in staff complaints and a massive reduction in the time needed to view daily tasks—from 15-20 minutes down to under a minute. FMX's system also provided enough structure to their workflow that the church avoided the expense of hiring additional staff.

Christ the Redeemer Catholic Church