Case Study: Opal HealthCare achieves compliance certainty and 120,000+ work orders with FMClarity

Opal HealthCare manages 120,000+ work orders with FMClarity

Opal HealthCare, a leading Australian aged care provider, faced significant challenges due to its antiquated paper-based system for tracking maintenance and compliance across its 130+ care communities. This outdated process made it nearly impossible to verify completed work, prompting the need for a centralized digital solution. They selected FMClarity to provide a single source of truth for their facilities management operations.

Through a strategic phased rollout, FMClarity simplified maintenance processes and provided comprehensive training to over 250 personnel. The implementation enabled Opal HealthCare to manage over 120,000 work orders with total transparency, achieving 100% compliance confidence and massive productivity gains. FMClarity provided the certainty that critical compliance work was being completed, ultimately enhancing the quality of care for residents.

Opal HealthCare