Case Study: GenU achieves streamlined, compliant, mobile-enabled facilities management with FMClarity

GenU Introduces Game - Changing FMClarity

GENU, a merger of Karingal and St Laurence with over 60 years in disability and aged care, faced a lack of dedicated facilities management system for its ~200‑strong property portfolio. Relying on spreadsheets and an IT ticketing system left the organisation with poor transparency and inefficient processes, so GENU engaged FMClarity to provide a purpose-built FM software solution.

FMClarity delivered a single, mobile‑friendly FM app that consolidates work orders, live chat, document sharing, quotes, invoices and compliance checks, bringing GENU’s portfolio under one system. The FMClarity implementation has reinvented GenU’s facilities management by increasing productivity, saving time and costs, and improving compliance visibility—benefits endorsed by GenU staff and leadership.

GENU

Andrew Mensch

Senior Manager, Property