Case Study: Boston University achieves strategic campus space optimization and resource efficiency with FM:Systems

How Boston University uses FM:Systems to facilitate a collaborative and strategic view of their campus facilities.

Boston University, a large research institution with roughly 34,000 students, 330 buildings and 15 million sq. ft. across three campuses, struggled with fragmented facilities data living in Excel, CAD, PDFs, SAP and other shadow systems. Those disconnected sources made strategic planning slow, inconsistent and risky, limiting the university’s ability to allocate space, staff and funds effectively and to support accreditation, sustainability and competitive goals.

BU launched a cross-functional initiative and adopted FM:Systems’ IWMS—including Space Management, Higher Education Survey and Move Management—to create a single source of truth. Enterprise-wide use of the system centralized data, improved space classification and utilization, streamlined move and maintenance planning, supported accreditation and sustainability efforts, and enabled more strategic, cost-effective campus operations.

Boston University

Gregg Snyder

Assistant VP of Strategic Initiatives