Case Study: Upper Grand District School Board achieves faster, more transparent international payments and streamlined reconciliation with Flywire

Upper Grand District School Board Transforms Payment Experience with Flywire

The Upper Grand District School Board (UGDSB) International Student Program was struggling with a slow, opaque international payment process that relied on bank deposits and wire transfers, causing delays (wires could take up to four business days), frequent reconciliation headaches, missing payer information, and staff inefficiency. Seeking a faster, more transparent and payer-friendly option, UGDSB selected Flywire and its secure payment portal to modernize the student payment experience.

Flywire implemented a customized payment portal linked from UGDSB’s website and application that provides payer fields, transaction visibility, email status notifications, and simplified reconciliation. Post-implementation UGDSB staff report faster processing with no training required, clearer matching of payments to students, the ability to anticipate incoming funds, and more efficient workload planning — and the district has saved more than $11k in fees using Flywire.

Upper Grand District School Board

Michael Raue

Computer Support Technician - International Student Office