Case Study: University of South Florida achieves faster reconciliation and transparent international tuition payments with Flywire

University of South Florida Brings Efficiency & Transparency to International Tuition Payments

The University of South Florida (USF), which serves more than 50,000 students including about 5,000 international students from 145 countries, struggled with cumbersome, manual international tuition payments—only accepting wire transfers, facing difficult reconciliation, variable foreign exchange fees, and poor payment transparency for students and families. Based on positive experience at another school, USF adopted Flywire’s comprehensive receivables solution to simplify identification of payers and improve visibility into payment status.

Flywire let students initiate payments using their student ID, enabled daily batch posting to USF’s Banner student system, and provided end-to-end tracking plus local-language materials and 24x7 multilingual support. The Flywire implementation eliminated hours of manual reconciliation, sped posting to student accounts, reduced inbound inquiries, and supported 5,000+ cross-border transactions in 40 currencies totaling more than $40 million—freeing Student Financial Services staff for higher-value work and improving student and family satisfaction.

University of South Florida

Janet A. Hicks

Associate Controller