Case Study: University of the Arts London achieves streamlined tuition payments, significant operational efficiencies and cost savings with Flywire

University Arts London integrates tuition payment process to deliver big efficiencies and cost savings

University of the Arts London (UAL), home to ~18,000 students from 130 countries, faced a fragmented and opaque tuition-payment process that caused student confusion, unexpected bank/FX charges at enrolment, high volumes of payment inquiries, manual reconciliation work and elevated merchant fees. To address this, UAL turned to Flywire and its comprehensive receivables solution integrated with the Tribal SITS eVision student information system.

Flywire implemented a single, integrated digital payment experience within UAL’s existing student portal, expanding local and international payment options (e.g., UnionPay, Alipay, Boleto, Trustly), showing amounts in students’ preferred currencies, enabling real‑time tracking, automatic reconciliation and 24x7 multilingual support. As a result, Flywire has securely processed 25,000+ education payments in 70+ currencies, reduced payment inquiries and manual effort, sped up enrolment/visa processes, and delivered significant cost savings from lower merchant fees.

University of the Arts London