Case Study: AYA Niseko improves international payments and cuts costs with Flywire

ull automation & huge cost savings Flywire supports successful season for luxury ski condominium, AYA Niseko

AYA Niseko, a luxury ski condominium hotel in Niseko, Japan, needed a better way to handle payments from its many international guests. The resort faced high transaction fees, a complex guest payment experience, and major headaches with international refunds under its previous provider. It implemented Flywire’s travel payments solution, integrated with RoomBoss, to simplify and secure cross-border payments for bookings made directly through its website.

With Flywire, AYA Niseko enabled guests to pay in their local currency using preferred payment methods, while also gaining faster, easier refunds and support for irregular payment handling. The result was a much smoother payment process, reduced guest inquiries, and about ¥11,000,000 ($100,000) in cost savings on international payments. Flywire also provided secure payments in 140+ currencies and around-the-clock multilingual support.

AYA Niseko