Case Study: Nordic Visitor achieves secure, automated travel payments with Flywire

Removing travel payments roadblocks, Nordic Visitor forges path to growth

Nordic Visitor UK Ltd, a travel agency specializing in Northern Europe, faced significant challenges with its manual payment processes. This included an inability to automate invoice reminders, non-compliance with new Strong Customer Authentication (SCA) regulations, and a lack of payment transparency for customers that led to frequent billing complaints. To solve this, the company partnered with the payments vendor Flywire.

By implementing Flywire's solution, Nordic Visitor automated its payment reminders and digitized its full visibility into transaction fees and the ability to pay in their local currency, which completely eliminated billing complaints. The automation freed three full-time employees from collections work and provided the company with competitive FX rates, saving money and supporting its growth as package sales nearly doubled.

Nordic Visitor UK Ltd

Magnús Freyr Erlingsson

Nordic Visitor UK Ltd