Case Study: Total Scholastic Solutions reduces payment fees and streamlines insurance transactions with Flywire

Offering a local payment experience saves money and sets this industry-leading student health insurance provider apart

Total Scholastic Solutions (TSS), which serves international students through its subsidiaries Clifford Allen Associates and US College Health Insurance Plans, needed a better way to collect student health insurance payments. Their existing process created friction at checkout, with families often surprised by card fees, currency conversion costs, and foreign exchange markups, while separate payment platforms made it difficult to track payment statuses and resolve issues efficiently.

Flywire provided an embedded payment experience within the insurance purchase workflow, often on white-labeled landing pages for partner schools. With Flywire, TSS reduced credit card FX fees by 2%, cut credit card processing expenses by 50%, and gave staff a dashboard that saves about two hours a day during peak periods by simplifying status checks and automating reconciliation. Flywire also improved visibility into country-level payment trends and helped streamline refunds and chargebacks, supporting TSS’s future growth.

Total Scholastic Solutions

Johnna Friddell

Operations Director