Case Study: University of Alabama Keeps Students Enrolled with Flywire Payment Plans

How One Bursar Managed a Crisis and Kept Students Enrolled

At the University of Alabama in Huntsville (UAH), Bursar Dani Hillman inherited a crisis: new payment policies, staff turnover, and an outdated payment plan system put nearly 1,000 students at risk of being dropped from spring classes. The university needed a faster, more transparent way to manage student balances and communications, and turned to Flywire for help with its payment plans solution.

Flywire was implemented in just six days and gave UAH the ability to run multiple payment plans at the same time, improve mobile-friendly student payments, and centralize communications with customizable branding and messaging. With Flywire, UAH could also adjust payment installments as students’ circumstances changed, helping keep students enrolled and financially on track while easing administrative burden for staff.

University of Alabama

Dani Hillman

Bursar