Case Study: Hidden Africa achieves faster, more secure travel payments with Flywire

Hidden Africa discovers simple, secure and swift travel payments with Flywire

Hidden Africa, a luxury safari business serving travelers from the US and Australia across seven Southern African countries, needed a better way to handle high-value trip payments. The company was facing frequent payment declines, slow support, and delays in receiving funds that affected its ability to confirm partner bookings on time, putting both customer experience and credibility at risk.

Flywire provided Hidden Africa with a secure, simple travel payments solution using payment links, local currency display, and multiple payment methods. With Flywire’s real-time transaction visibility, automatic payment updates, and around-the-clock multilingual support, Hidden Africa was able to confirm bookings two days sooner and deliver a smoother experience for clients and staff.

Hidden Africa

Seán Hough

Founder