Case Study: Canada Homestay Network Streamlines International Payments and Refunds with Flywire

Canada Homestay Network - Customer Case Study

Canada Homestay Network (CHN) provides safe, supportive homestay accommodations for international students across Canada, but its team struggled to manage incoming payments from many countries. Payments often arrived with no clear payer or student reference, were short due to fees or exchange-rate differences, and took significant staff time to reconcile. CHN worked with Flywire, using its global payments platform to improve the handling of international tuition and accommodation payments.

With Flywire, CHN streamlined reconciliation, gained real-time visibility into payment status, and simplified refunds by using stored payer information. The result was a ten-fold reduction in administrative effort, reduced processing fees, more accurate and timely payments, and a better payer experience. CHN also benefited from Flywire’s support team, helping students and families send payments in their local language and reducing frustration for everyone involved.

Canada Homestay Network

Emma Archer

Finance Coordinator