Case Study: Workiz boosts failed payment recovery by 15% with FlyCode

Workiz boosts failed payments recovery by 10-15% with FlyCode

Workiz, a leading field service management software platform, was experiencing customer churn and lost revenue due to failed payment transactions. They needed a solution to recover these payments more effectively than the default retries provided by their payment processor, Stripe. To address this challenge, they implemented FlyCode, an AI-powered payment recovery solution.

By using FlyCode, Workiz was able to automatically recover failed payments through smart retries and optimized dunning communications. The solution implemented by FlyCode resulted in a significant measurable impact, recovering approximately 10-15% more failed payments than Stripe's default system. This directly boosted Workiz's revenue by adding substantial net-new monthly recurring revenue that would have otherwise been written off. FlyCode also provided outcome-based pricing and dedicated expert support, which contributed to the high-yield, low-effort success of the implementation.

Workiz