Case Study: Lucy boosts payment recovery by 46% with FlyCode

Lucy boosts payment recovery by 46% with FlyCode

lucy, a company focused on eliminating tobacco-related harm, faced challenges with scaling its operations and reducing payment failure rates. Their goal was to increase payment recovery and reduce passive churn, requiring a platform with built-in expertise and compliance. To tackle this, they turned to FlyCode's payment recovery and billing optimization services.

FlyCode implemented its payment optimization engine and smart recovery emails and SMS, all powered by ML/AI. This solution delivered a 46% increase in payment recovery and reduced the payment failure rate by 11%. The partnership also resulted in a 14x return on investment for net new revenue, providing Lucy with a more predictable revenue stream and faster recovery times.

Lucy