Case Study: Carpe reduces failed payments and churn with FlyCode

Carpe recovers hundreds of thousands in failed payments with FlyCode

Carpe, a leading ecommerce health supplement brand, faced the challenge of recovering hundreds of thousands of dollars in failed payments each month and reducing passive churn. To address this, they turned to FlyCode and its suite of ML recovery solutions to optimize their payment retry strategy and customer communications.

FlyCode implemented a tailored solution that used machine learning to analyze historical data, identify at-risk customers, and automatically execute the optimal strategy for retrying payments and sending transactional emails or SMS. This approach helped Carpe significantly reduce churn, increase revenue recovery, and improve their overall merchant payment health.

Carpe