Case Study: an insurance provider boosts mobile engagement to 30% with Flybits

Boosting mobile engagement to 30%

An insurance provider was facing a challenge with its growing mobile app adoption, particularly among a younger demographic. Though 30% of its customers used the mobile channel, the company could not leverage it to deliver a meaningful experience. The provider engaged Flybits and its personalized communications services to modernize its app and meet the high expectations of these users.

By integrating the Flybits platform, the insurance provider achieved exceptional results. An impressive 71% of users opted in to receive push notifications, and the engagement skyrocketed to an average click-through rate of 30% per message. Flybits helped the provider build stronger relationships with its key future customers through a highly successful mobile engagement strategy.