Case Study: Mindful reduces shipping costs and manual order management with Flxpoint

How Mindful became a leader in the adult products industry when it comes to building an online retail brand

Mindful, a leader in the adult toy industry, was growing quickly but struggled to automate fulfillment with ChannelAdvisor. They had difficulty adding multiple suppliers as fulfillment sources, couldn’t easily prevent split orders, and relied on manual order checks that increased shipping costs and slowed delivery.

With Flxpoint, Mindful implemented turn-key supplier integrations, intelligent order routing, and streamlined product listing workflows. Flxpoint helped them automatically route orders to the cheapest and fastest supplier, reduced manual work for the customer service team, and in many cases shifted shipping from zone 8 to zone 4, lowering shipping costs and improving fulfillment efficiency.

Mindful

Davie

Head of Operations