Case Study: Simpli Pleasure achieves automated order fulfillment and reduced manual work with Flxpoint

How automating their inventory management with Flxpoint allowed Simpli Pleasure to reduce any manual effort and optimize their order fulfillment strategies

Simpli Pleasure, an online adult products brand, grew quickly and began handling about 500 orders a day across a 15,000-square-foot warehouse and multiple dropship suppliers. As manual fulfillment became overwhelming for its small customer care team, the company’s in-house fulfillment app proved unreliable and could not consistently route orders correctly.

Using Flxpoint, Simpli Pleasure automated inventory management and distributed order routing so orders could be sent to the right suppliers automatically when items were not in stock. The result was far less manual work, better fulfillment efficiency, and more time for the team to focus on higher-value tasks like customer reviews and invoice auditing, while also benefiting from Flxpoint’s 24/7 support and dedicated customer success management.

Simpli Pleasure

Justin Shaak

Simpli Pleasure