Case Study: HotelOnline achieves 65% payment growth with Flutterwave

How Flutterwave Powered HotelOnline’s Growth By 65% in 3 Years

HotelOnline, founded in 2014, helps independent hotels in Africa connect with global OTAs and supports luxury hotel chains with digital operations and revenue management. As the business expanded across multiple countries, it faced growing complexity in collecting guest payments and making payouts across different channels and currencies. HotelOnline turned to Flutterwave for a payment solution that could handle cards, mobile money, bank transfers, and multi-currency transactions at scale.

Flutterwave implemented a seamless payment infrastructure that let HotelOnline collect payments from guests and settle payouts to hoteliers from a single dashboard, supported by secure, scalable infrastructure on Microsoft Azure. The partnership enabled HotelOnline to operate more efficiently across numerous African markets, and from 2021 to 2023 Flutterwave processed thousands of transactions worth millions of dollars. During that period, total payments processed grew by an average of 65%, helping HotelOnline continue its digital transformation and expansion.

HotelOnline

Purity Karanja

Finance & Administration