Case Study: PowerCOM increases team efficiency with Fluke Networks LinkWare Live

PowerCOM saves at least 1 hour a week with Fluke Networks LinkWare Live

PowerCOM, a telecommunications and network services provider, faced challenges with inefficient field testing processes. With over 80% of their technicians working remotely, manually configuring test equipment, validating results, and delivering reports to clients was time-consuming and prone to delays. To improve team efficiency and meet customer demands for frequent updates, they turned to Fluke Networks and implemented its LinkWare Live cloud platform alongside Versiv DSX-5000 and CertiFiber Pro testers.

By using Fluke Networks' solution, PowerCOM centralized test parameter configuration via the cloud, eliminating unproductive travel time for technicians. Results were synced and compiled automatically, enabling real-time validation and easier sharing with customers. This streamlined workflow saved a minimum of one hour per technician per week, reduced errors and rework, and led to faster project close-out. The efficiency gains provided PowerCOM with a competitive advantage, translating into cost savings for their clients.

PowerCOM