Case Study: PowerCOM achieves faster, more accurate field testing and reduced report time with Fluke Networks' LinkWare Live

PowerCom Empowers Technicians with LinkWare™ Live to Increase Team Efficiency

PowerCOM, a Bothell, WA–based telecommunications and network services firm with over 80 field-based employees, faced slow, manual workflows for configuring testers, validating results, and delivering reports. Technicians frequently had to travel to the office to set test parameters, compile results and resolve errors, creating non-productive time, risk of rework, and difficulty meeting customers’ requests for ongoing test updates.

PowerCOM deployed Fluke Networks’ Versiv™ DSX‑5000 and CertiFiber® Pro testers together with the cloud platform LinkWare™ Live to centralize test configuration, enable early validation and sync results remotely. The cloud workflow eliminated office drives, sped job completion, improved test accuracy, reduced rework, made sharing results with customers simple, and delivered measurable time savings that improve service and competitiveness.

PowerCOM

CJ Santeford

Operations Manager, PowerCom