Case Study: ACS speeds network testing and troubleshooting with Fluke Networks LinkRunner AT

Fluke Networks’ LinkRunner™ AT Network Auto-Tester helps ACS, A Xerox Company, Speed Network Testing Services

ACS, a Xerox company providing business process outsourcing and IT solutions, faced significant challenges in efficiently installing and operating mission-critical customer networks. Their engineers needed to quickly verify connections and troubleshoot a wide variety of complex issues across unique client environments, a process that was often slowed down by manual testing and the need for multiple specialized utilities. To address this, they turned to Fluke Networks and its LinkRunner AT Network Auto-Tester.

By implementing Fluke Networks' LinkRunner AT, ACS engineers gained a single tool capable of automated, comprehensive testing, including connection integrity, IPv6 readiness, and PoE verification. The solution delivered dramatic time savings, reducing a half-day testing job to just 20 minutes, and enabled junior engineers to be more self-sufficient and effective. This resulted in increased operational efficiency, cost savings for ACS, and higher customer satisfaction.

ACS

Charles Morris

Senior Consultant, ACS A Xerox Company