Case Study: Inspired Innovations speeds network troubleshooting with Fluke Networks OneTouch AT

Finding Root Cause Fast with Fluke Networks’ OneTouch™ AT Network Assistant

Inspired Innovations, a Canadian company specializing in home theater and smart home automation systems, faced significant challenges when troubleshooting eclectic, pre-existing client networks. These issues often led to time-consuming diagnostics and finger-pointing with vendors. As a long-time customer, they turned to Fluke Networks and its OneTouch AT Network Assistant for a universal solution to quickly identify and visually demonstrate network problems.

Fluke Networks' OneTouch AT provided an intuitive, all-in-one tool that drastically reduced troubleshooting time through automated testing and clear visual reporting. The solution allowed Inspired Innovations to swiftly pinpoint root causes, such as a faulty projector network card and a problematic router, providing irrefutable evidence to vendors and clients. This capability eliminated disputes, expedited resolutions, and proved to be an irreplaceable tool for the company.

Inspired Innovations

Florian Eitzenberger

Owner, Inspired Innovations, Inc.