Case Study: Comfort Systems USA achieves streamlined field operations and reduced paperwork with Fluix

Comfort Systems USA streamlines daily operations between 107 field crews using Fluix HVAC service sofware

Comfort Systems USA, a commercial HVAC, mechanical and electrical contractor with 38 operating units across 72 cities and 86 locations, struggled with paper-based communication between 107 field crews and office teams. Delayed contract delivery, lost or damaged paperwork, illegible handwriting, and rising paper costs impeded operations, so the company evaluated options and chose Fluix (Fluix HVAC service software) to address these issues.

Fluix provided a single, tablet-accessible platform for centralized document storage and workflow automation, enabling about 167 workflows and digitizing 40+ document types. As a result, Comfort Systems USA completed 500K+ digital documents, reduced office visits and paper/printing/commute expenses, sped payroll and customer billing, and improved field efficiency across 480+ people in the field—demonstrating measurable cost and time savings driven by Fluix.

Comfort Systems USA

Stacie Tillery

Administrative Service Manager