Case Study: Wärtsilä achieves global digital transformation with Fluido's Salesforce partnership

Wartsila scales Salesforce across 400 projects with Fluido

Wärtsilä, a global leader in marine and energy technologies, sought a strategic partner to support its digital transformation. The company turned to vendor Fluido and its advisory services to leverage the Salesforce platform as the central system for its global customer operations.

Fluido implemented a deeply integrated partnership, evolving from a project-based consultant to an extension of Wärtsilä's own team. The solution provided flexible, expert Salesforce resources and resulted in flagship projects like the Wärtsilä Online customer portal and streamlined field service tools. This collaboration, spanning over 400 projects, contributed to Wärtsilä breaking its sales and profitability records in 2024 while maintaining IT budgets.

Wartsila