Case Study: Teradata boosts technical documentation visibility with Fluid Topics

Teradata drives 5 million portal visits with Fluid Topics

Teradata, a connected multi-cloud data platform company, faced a significant challenge in delivering its technical documentation, which was created using six different tools and scattered across multiple sites with disparate user interfaces. This led to a frustrating and inefficient experience for users, and the content was difficult to update quickly. To solve this, they partnered with vendor Fluid Topics to implement its Content Delivery Platform.

The Fluid Topics solution unified all technical content into a single, branded portal with real-time publishing from sources like Ixiasoft. This provided a seamless, mobile-friendly experience and powerful search. The results were exceptional, with the portal becoming Teradata's most visited website, receiving 5 million visits within its first year. Fluid Topics also provided deep content analytics, allowing the team to understand usage and improve their documentation effectively.

Teradata