Case Study: Napatech achieves faster, more relevant content delivery with Fluid Topics

Napatech creates a Unified Content Hub for Technical and Marketing Content

Napatech, a Copenhagen-based provider of network acceleration solutions, needed a better way to deliver its highly complex technical documentation and improve its web visibility. Its DITA-based content had previously been published as PDFs and WebHelp under NDA, which limited public access and created poor search experiences for users. To solve this, Napatech turned to Fluid Topics to create a unified content hub for both technical and marketing content.

With Fluid Topics, Napatech deployed a cloud-based documentation portal that went live quickly, delivered fast and relevant search, and supported filters, APIs, analytics, and multiple content types including PDFs, videos, images, and DITA/HTML. The result was a 28% increase in hits on the tech website, improved search-driven routing to the right content, and stronger visibility overall. Napatech also reported that Fluid Topics helped them better enrich taxonomy and make their content more valuable.

Napatech

Sophie McMonagle

Senior Technical Writer and Portal Product Owner