Case Study: Ellsworth Handcrafted Bicycles achieves reliable, cost-effective international calling with FluentStream Technologies

FluentStream Technologies Provides Efficient and Inexpensive Phone Service to Ellsworth Handcrafted Bicycles, Inc.

Ellsworth Handcrafted Bicycles, Inc., a California-based designer and manufacturer of high-end mountain and cyclocross bikes, needed a more reliable and efficient phone system. Its previous on-premise PBX was falling short on required features, support was difficult and costly, and international calling was not working well for the company’s global operations. FluentStream Technologies provided the cloud-based VoIP phone service used to address these issues.

FluentStream Technologies moved Ellsworth Handcrafted Bicycles to a fully hosted phone solution with unlimited international calling through extensions, making it easy to connect with overseas vendors and staff. The onboarding was described as simple, and the new system reduced phone costs by nearly 50% while performing the needed functions more effortlessly than the old setup.

Ellsworth Handcrafted Bicylces

Tony Ellsworth

President & Founder