Case Study: Dermasana improves clinic operations and customer management with flowww

How flowww helped improve analytics, operability, marketing and customer relations

Dermasana, a laser hair removal business with 10 centers in Madrid, sought to improve its operations, marketing, and customer relations. The company's challenge was to digitize its processes and move on from its old CRM system to better support its growth. The vendor, Flowww, provided its platform to help them achieve this.

The solution implemented by Flowww provided Dermasana with tools for online appointment scheduling, automated marketing, and detailed analytics. This allowed the clinic to automate its employee commission system and offer a more personalized customer experience through a branded app. As a result, Flowww helped the business streamline its day-to-day management and enhance its operational efficiency.

Dermasana

Andrés de la Torre

Founder