Case Study: De Lijn achieves shorter training courses and high learner satisfaction with FLOWSPARKS

Shorter courses, good results and great satisfaction

De Lijn, the public transport operator in Flanders, needed to shorten and modernize the theoretical training for its new bus drivers, moving the focus from lengthy classroom sessions to more practical and efficient methods. The company had no prior e-learning experience but wanted to produce and manage its own content internally, which led them to choose the FLOWSPARKS authoring tool and platform.

By implementing FLOWSPARKS, De Lijn's team was able to quickly create uniform and interactive e-learning modules using intuitive templates, significantly reducing the theoretical training from nine days to seven without compromising results. The solution easily integrated with their existing LMS and included robust reporting. The measurable impact was highly positive, with employee evaluations of the modules averaging a satisfaction score of 8.8 out of 10, and the company can now easily demonstrate compliance with mandatory training requirements.

De Lijn

Steve DeKoning

Learning & Development