Case Study: Recticel improves customer training with FLOWSPARKS

Recticel - Customer Case Study

Recticel, an international polyurethane manufacturer, needed a more efficient way to train its salespeople and share deep product knowledge to support its high-quality customer service. Their initial training for a flat roof construction program was a time-consuming and difficult-to-absorb PowerPoint presentation. They turned to FLOWSPARKS for a dynamic e-learning solution.

FLOWSPARKS created a tailored, interactive e-learning module featuring videos, animations, and gamification techniques to make the complex material more engaging. The solution allowed for easy updates and was deployed across multiple countries. Participant feedback was extremely positive, with over 83% rating the experience an 8/10 or higher. The success led Recticel to immediately commission additional training modules from FLOWSPARKS.

Recticel

Nele Ameye

Application Engineer