Case Study: Delhaize accelerates digital learning with FLOWSPARKS

Delhaize - Customer Case Study

Delhaize, a major supermarket chain in Belgium and Luxembourg, faced the challenge of providing a wide variety of training to its 12,000 employees across three distinct business units. The digital revolution accelerated by the pandemic necessitated a move away from traditional classroom training. They required a simple-to-use e-learning solution with strong reporting capabilities to digitize their training programs and turned to the vendor FLOWSPARKS for its online authoring tool.

FLOWSPARKS provided a solution through its easy-to-use templates, multi-language support, and the ability to integrate with Delhaize's existing LMS. A key innovation was the creation of the ONLIONS portal, which allowed employees without individual email addresses to access training using their personnel numbers. The FLOWSPARKS platform was used to create over 20 digital courses, including an interactive virtual store tour, and also served as a communication tool. The vendor's support was highly valued, and the solution enabled Delhaize to efficiently train its large workforce and save time through blended learning approaches.

Delhaize

Vincent Goddeeris

Digital Project Manager