Case Study: Talbotts Biomass Energy Systems Ltd achieves greater efficiency and visibility with Flowlens

How Talbotts improved efficiency with better visibility between production, materials, sales and finance

Talbotts Biomass Energy Systems Ltd, a manufacturer, installer, and servicer of biomass boiler systems, needed to move beyond spreadsheets and disconnected information to improve customer service, complete projects on time, and get clearer visibility across sales, operations, materials, service, and finance. Using Flowlens CRM and MRP, the company also wanted better BOM control, real-time profitability insight, and tighter purchasing and servicing processes.

Flowlens implemented a centralized system with Xero cloud accounting integration, plus data import, configuration, and user training through its onboarding team. The result was a more intuitive, cloud-based platform that reduced manual data entry, improved access to stock, orders, and contract margins, and gave Talbotts real-time financial and operational visibility to support growth.

Talbotts Biomass Energy Systems Ltd

Ahmed Alainiah

Technical Operations Manager