Case Study: UJJI cuts customer onboarding to 3 minutes with Flowla

UJJI gets customers up and running in under 3 minutes with Flowla

UJJI, an AI-powered EdTech startup, faced a significant challenge with its manual customer onboarding process, which relied on lengthy email exchanges that were inefficient and difficult to track. This outdated method made it impossible to measure efficiency and resulted in it taking days to get a new customer fully operational. Seeking a smoother and more organized approach, UJJI turned to the vendor Flowla to automate their onboarding.

By implementing Flowla, UJJI transformed its onboarding into a completely automated and streamlined process. The solution provided organization, efficiency, and enhanced credibility by centralizing all steps and allowing for easy personalization of flows. The measurable impact was substantial: the time to onboard a new client was drastically reduced from days to just three minutes. Flowla also provided valuable insights into the process, which were previously unattainable with the manual system.

UJJI