Case Study: Hurunui District Council streamlines process management with Flowingly

Hurunui District Council migrates 190 processes in 3-4 days with Flowingly

Hurunui District Council, a local government authority in New Zealand, faced significant challenges with its previous process management platform, Promapp. Staff found the system difficult to use, leading to poor adoption and resistance. Combined with rising costs and an inability to accurately capture complex workflows, the council needed a more user-friendly and cost-effective solution, which led them to the vendor Flowingly.

Flowingly implemented its process mapping tools to migrate and simplify the council's process library. The solution involved a thorough audit that retired 62% of unused processes before a swift technical migration of the remaining 190 maps. The result was dramatically improved staff adoption with no negative feedback, a simpler process environment, and a platform that supports future growth.

Hurunui District Council