Case Study: Glenelg Shire Council saves 34 weeks of admin a year with Flowingly

Glenelg Shire Council saves 84 weeks of admin a year with Flowingly

Glenelg Shire Council, a local government authority in Victoria, Australia, faced challenges with inefficient internal processes that relied heavily on email, manual coordination, and shared inboxes. With no clear visibility on request status and a need to improve digital experiences for both staff and residents, the council sought a solution that could automate workflows without requiring deep technical resources or developer support. They turned to Flowingly for its process mapping, digital forms, and workflow automation capabilities.

By implementing Flowingly's no-code platform, Glenelg Shire Council empowered business teams to build and automate workflows themselves in rapid, quarterly phases. The solution delivered significant measurable impact, including the elimination of 34 weeks of administrative work annually and time savings of 60-70 minutes on every automated process run. As a result, staff across the organization are now proactively suggesting new processes to automate, driving continuous improvement and efficiency.

Glenelg Shire Council