Case Study: Sweetspot achieves 2.5-minute average wait times and streamlined curbside & compliance with Flowhub

How Sweetspot makes medical cannabis approachable with education and tech

Sweetspot, a medical cannabis operator that began as a grow facility in Rhode Island and opened a Maryland dispensary in 2019, needed every part of its small 900 sq ft store to run quickly and smoothly — from patient check‑in to label printing and getting products out the door. To meet those constraints and stand out in Maryland’s market, they turned to Flowhub and its Nug Pro mobile scanner and point‑of‑sale tools.

Flowhub’s solution streamlined check‑in, enabled order‑ahead and curbside pickup, and automated Metrc reporting, letting staff handle more transactions with less manual work. As a result Sweetspot reports a 2.5‑minute average customer wait time, routinely gets curbside customers in and out in about 5–10 minutes, and has increased traffic and transaction volume in their compact store.

Sweetspot

Peter Franklin

Dispensary Manger