Case Study: Global Micro achieves accurate cloud-service billing with Flowgear

Global Micro unifies billing across 4,500+ customers with Flowgear

Global Micro Solutions, a South African cloud service provider, faced the challenge of manually consolidating usage data from dozens of non-integrated cloud services to produce a single, accurate bill for its over 4,500 customers. This fragile process was solved by implementing Flowgear, an integration platform, to automate the flow of data into their ConnectWise and Sage Evolution systems.

Using Flowgear, the company built over 500 active workflows that run almost continuously to orchestrate data from multiple cloud and telco systems into their professional services automation and financial management applications. The solution from Flowgear provided a single source of truth for billing, enabling accurate and timely invoicing. This integration foundation also contributed to the company's multi-year recognition as Microsoft's hosting partner of the year.

Global Micro