Case Study: Think Associates achieves streamlined, rapid self-assessment for UK hospitals with FlowForma Process Automation

Uk Hospitals Simplify Pr Process with Flowforma Process Automation

Think Associates was engaged by Barts and King’s Hospital Trusts to solve a growing HR administration problem caused by new NHS performance-linked pay directives. With more than 10,000 users in each hospital and legacy systems that would have incurred prohibitive per-user licensing costs, the client needed an easy-to-use, low-cost online self-assessment system; Think Associates selected the no-code FlowForma Process Automation tool to meet these requirements.

Using FlowForma Process Automation, Think Associates built and iterated online appraisal workflows rapidly—moving from trial to beta to prototype to go‑live in a very short timeframe—and gave HR teams the ability to tweak forms and layouts instantly. The FlowForma solution handled large-scale workflows for the hospitals, reduced administrative complexity and cost, accelerated deployment (customers typically go live within weeks and secure ROI quickly), and led to additional commissions (a second flow for talent development), demonstrating measurable operational and commercial impact.

Think Associates

Tim Newham

Managing Director