Case Study: Liverpool School of Tropical Medicine achieves faster, paperless workflows and improved cross-department collaboration with FlowForma Process Automation

Replacing Paper Trails And Driving Collaboration

Liverpool School of Tropical Medicine (LSTM), the world’s oldest school of tropical medicine, needed to replace inefficient paper-based finance and travel approval processes, increase user engagement and avoid costly custom development while moving to a cloud-first Microsoft environment. LSTM selected FlowForma and its no-code FlowForma Process Automation to tackle these challenges and modernize workflows.

FlowForma implemented a SharePoint-integrated, no-code solution, training eight people and delivering 65 workflows in 14 months that replaced paper trails with self-service, collaborative processes. FlowForma Process Automation reduced turnaround times, improved compliance and cross-department engagement, and delivered measurable time savings (examples: Permit to Dig 403 hours, Survey Request 150 hours, PO Request Form 600 hours), while enabling faster in-house process development and better leverage of existing Microsoft investments.

Liverpool School of Tropical Medicine

Martyn Coleman

IT Systems Architect